RESILIÊNCIA BASEADA EM PRÁTICAS DE GESTÃO EM INSTITUIÇÕES DE EDUCAÇÃO SUPERIOR EM UMA ECONOMIA EMERGENTE
Palavras-chave:
Management Practices. Resilience. Higher Education. Emerging Economies. SARS-CoV-2.
Resumo
Embora os benefícios potenciais das práticas de gestão tenham sido amplamente divulgados, pouco se sabe sobre como as práticas de gestão afetam a resiliência em Instituições de Educação Superior (IES) em economias emergentes. Neste artigo testamos uma estrutura de pesquisa capaz de capturar as relações entre as práticas de gestão e resiliência em IESs no Brasil, em um contexto de pós-pandemia SARS-CoV-2 (novo normal). Dados primários baseados em pesquisa foram coletados de gestores de IES usando um questionário do tipo escalar (Likert). As técnicas de Mineração de Dados, Correlação de Spearman e Regressão Ordinal foram aplicadas. Os cálculos foram desenvolvidos usando o software R. Os resultados de nossa pesquisa abrangem resultados esperados e inesperados e sugerem que a adoção das práticas de gestão em IES vale a pena em termos de resiliência econômica e social. Planejamento estratégico e recursos humanos são as práticas mais proeminentes. As nossas descobertas podem ser úteis para IES de economias emergentes que compartilham características semelhantes com o Brasil. Este estudo é original, preenche uma lacuna na literatura e apresenta contribuições para a teoria e para a prática: (i) serve como um guia aos gestores na formulação e implementação de práticas de gestão; (ii) avança os argumentos da literatura sobre a gestão nas IES.
Referências
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ALWAZAE, M.; KJELLIN, H.; PERJONS, E., A synthesized classification system for best practices. Vine, 2014, v. 44, n. 2, p. 249–266.
AMIN, M.; KHAIRUZZAMAN WAN ISMAIL, W.; ZALEHA ABDUL RASID, S.; DAVERSON ANDREW SELEMANI, R., The impact of human resource management practices on performance: Evidence from a Public University, The TQM Journal, 2014, v.26, n.2, p.125-142.
BALL, J. e LAMBERTON, C., Rising Every Time They Fall: the Importance and Determinants of Consumer Resilience", in NA - Advances in Consumer Research, 2015, Volume 43, eds. Kristin Diehl, Carolyn Yoon, and, Duluth, MN : Association for Consumer Research, p.191-196.
BENINGER, S.; FRANCIS, J. N.P., Resources for business resilience in a COVID-19 world: A community-centric approach, Business Horizons, Elsevier, 2022, v. 65, n. 2. p. 227-238.
BLESSING, O.; JIMOH, R. ACHUENU, E., Assessment of building maintenance management practices of higher education institutions in Niger State – Nigeria, Journal of Design and Built Environment, 2015, v.15, n.2, p. 1-14,
BLOOM, N.; GENAKOS, C.; SADUN, R.; VAN REENEN, J., Management practices across firms and countries. The Academy of Management Perspectives, 2012, v.26, n.1, p.12–33.
BONß, W., The Notion of Resilience: Trajectories and Social Science Perspective. In: Maurer, A. (eds) New Perspectives on Resilience in Socio-Economic Spheres. Springer VS, Wiesbaden, 2016.
BRAD ALLENBY, B.; FINK, J.H., Toward Inherently Secure and Resilient Societies, September 2005, Science v.309,, n.5737,1034-6.
CHAFFEE, E. Three models of strategy. Academy of Management Review, 1985, v. 10, n. 1, p. 89-98.
CHIVA, R.; ALEGRE, J.; LAPIEDRA, R. Measuring organisational learning capability among the workforce. International Journal of Manpower, 2007. v. 28, n. 3/4, p. 224–242.
CYNTHIA LENGNICK-HALL, A.; BECK, T.E.; MARK LENGNICK-HALL, L., Developing a capacity for organizational resilience through strategic human resource management, Human Resource Management Review, 2011, v. 21, n. 3, p. 243-255
DO, H.; BUDHWAR, P.; SHIPTON, H.; NGUYEN, H-D.; NGUYEN, B., Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism, Journal of Business Research, 2022, v. 141, p.808-821
DORMADY, N.C.; ROSE, A.; ROA-HENRIQUEZ, A.; MORIN, C.B. 2022, The cost-effectiveness of economic resilience, International Journal of Production Economics, 2022, v. 244, 108371
FELDMAN, M., GUERRERO, M., SIEGEL, D., LOCKETT, A., TERJESEN, S., AMP Call for Special Issue Papers: Assessing the Impact of University Innovation and Entrepreneurial Ecosystems, Academy of Management, 2023, disponível em: https://aom.org/events/event-detail/2023/01/15/higher-logic-calendar/amp-call-for-papers-for-special-issue.
FOSTER, D., JONKER, J. (2006). Stakeholder Engagement in and Beyond the Organization. In: Jonker, J., de Witte, M. (eds) The Challenge of Organizing and Implementing Corporate Social Responsibility. Palgrave Macmillan, London., 2006,
GIBBONS, J.D.; CHAKRABORTI, S., Nonparametric Statistical Inference. 5th Edition, CRC Press, Boca Raton., 2011.
GINIUNIENE, J.; JURKSIENE, L., Dynamic Capabilities, Innovation and Organizational Learning: Interrelations and Impact on Firm Performance, Procedia - Social and Behavioral Sciences, 2015, v.213, n.1, p.985-991.
GOMES, G.; WOJAHN, R. M. Organizational learning capability, innovation and performance: study in small and medium-sized enterprises (SMES). Revista de Administração, 2017. v. 52, n. 2, p. 163–175.
GUERRERO, M., URBANO, D., FAYOLLE, A., KLOFSTEN, M., MIAN, S., Entrepreneurial universities: emerging models in the new social and economic landscape. Small Business Economics, 2016, v.7, n.3, p. 551-563.
HANSON, P.; VOSS, C., Benchmarking Best Practice in European Manufacturing Sites. Business Process Management Journal, 1995. v. 1, n. 1, p. 60–74.
HARVEY, J.F.; BRESMAN; H.; EDMONDSON, A.C.; PISANO, G., A Strategic View of Team Learning in Organizations. Academy of Management Annals, 2022, v.16, n. 2.
HUSELID, M.A., The impact of human resource management practices on turnover, productivity, and corporate financial performance, Academy of Management Journal, 1995, v.38, n.3, p. 635-672.
HUSSEIN, N.; OMAR, S.; Noordin, F.; SHAK, N.A. Learning Organization Culture, Organizational Performance and Organizational Innovativeness in a Public Institution of Higher Education in Malaysia: A Preliminary Study. Procedia Economics and Finance, 2016. v. 37, n. 16, p. 512–519.
KARAHAN, M.; METE, M., Examination of Total Quality Management Practices in Higher Education in the Context of Quality Sufficiency, Procedia - Social and Behavioral Sciences, 2014, v.109, n.8, p.1292-1297
KOK, S.; MCDONALD, C., Underpinning excellence in higher education – an investigation into the leadership, governance and management behaviours of high-performing academic departments, Education, Studies in Higher Education, 2017, v. 42, p. 210-231.
KOTEY, B. Goals, management practices, and performance of family SMEs. International Journal of Entrepreneurial Behaviour & Research, 2005. v. 11, n. 1, p. 3–24.
LAUGEN, B. T., ACUR, N., BOER, H., JAN FRICK, J., Best manufacturing practices: What do the best-performing companies do?, International Journal of Operations & Production Management, 2005, v.25, n.2, p.131-150.
LINNENLUECKE, M. K. Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda, International Journal of Management Reviews, 2017, v.19, n.1, p.4-30.
LIU, Y. E YIN, J., 2020 Stakeholder Relationships and Organizational Resilience, Management and Organization Review, Published online by Cambridge University Press: 02 October 2020, v.16 ,n. 5 , p. 986 – 990.
LUKE C. NG, 2011 Best management practices, Journal of Management Development, 2011, v.30, n.1, p.93-105.
MARTÍNEZ-GARCÍA, I.; PADILLA-CARMONA, M.T.; ALASTOR, E., "Understanding governance at university: from management to leadership", Journal of Applied Research in Higher Education, 2019, v. 11, n. 3, p. 466-480.
MILAKOVIĆ, I.K. Purchase experience during the COVID-19 pandemic and social cognitive theory: The relevance of consumer vulnerability, resilience, and adaptability for purchase satisfaction and repurchase, International Journal Consumer Studies, 2021, v.45, n. 6, p.1425-1442.
MOGAJI, E.; JAIN, V.; MARINGE, F.; HINSON, R.E.; DEIGH, L.Managing higher education in developing countries, special issue title Managing Higher Education in developing countries, International Journal of Educational Management, 2023, Disponível em:. Acesso em: 01 de janeiro, 2023.
MORETTI, E., ‘Estimating the Social Return to Higher Education: Evidence from Longitudinal and Repeated Cross-sectional Data’, Journal of Econometrics, 2004a, v.121, n.1, p.175–212.
OLIVEIRA, S. R. M.; CAZARINI, E. W. Knowledge management methodology for planning distance education. International Journal of Management in Education, 2013, v.7, n. 1/2, p.71-102.
OLIVEIRA, S. R. M.; CAZARINI, E. W., Modelling for the build-up of intellectual capital in public private partnerships based knowledge management. International Journal of Learning and Intellectual Capital, 2011, v.8, n.4, p.378-398.
OLIVEIRA, S.R.M., MACHADO, B.R.F., CAZARINI, E.W., Até que ponto a inovação melhora os resultados das instituições de ensino superior no Brasil?, Humanidades & Inovação, 2021, v. 8 n. 54.
PUCHKOVA, A.; LE ROMANCER, J.; McFARLANE, D. (2016), Balancing Balancing Pull and Push Strategies within the Production System. International Federation of Automatic Control., 2016, v.49-2, p.66-71.
ROSE, A., Defining and measuring economic resilience to disasters", Disaster Prevention and Management, 2004, v. 13, n. 4, p. 307-314.
SAHLER, O.J.Z.; CARR, J.E.A in Developmental-Behavioral Pediatrics (Fourth Edition), 2009
SCHIUMA, G.; CARLUCCI, D., Managing Strategic Partnerships with Universities in Innovation Ecosystems: A Research Agenda, Journal of Open Innovation: Technology, Market, and Complexity, 2018.
SHEILA, N. A.; ZHU, C.; KINTU, M.J.; KATAIKE, J. Assessing higher education institutional stakeholders' perceptions and needs for community engagement: An empirical evidence from Uganda, Heliyon, 2021, v.7, n. 4, e06612.
SIEGEL, D. ; WALDMAN, D.; LINK, A., Assessing the impact of organizational practices on the relative productivity of university technology transfer offices: an exploratory study, Research Policy, 2003, v. 32, n.1, p. 27-48
SIMONA-VALERIA, T., ALEXA, I.V., SARPE, D.A., Identifying the Risk in Higher Education Institutions, Procedia Economics and Finance, 2014, v.15, p.342-349.
SUTANTO, E. M., The Influence of Organizational Learning Capability and Organizational Creativity on Organizational Innovation of Universities in East Java, Indonesia. Asia Pacific Management Review, 2017, v.22, p.128-135.
SZULANSKI, G. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 1996. v. 17, n. S2, p. 27–43.
TAVAKOL M, DENNICK R. Making sense of Cronbach's alpha. Int J Med Educ., 2011 Jun 27; 2:53-55.
TUCKER, A. L.; NEMBHARD, I. M.; EDMONDSON, A. C., Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Management Science, 2007. v. 53, n. 6, p. 894–907.
VIVARES-VERGARA, J.A., SARACHE-CASTRO, W.A. AND NARANJO-VALENCIA, J.C., Impact of human resource management on performance in competitive priorities, International Journal of Operations & Production Management, 2016, v. 36, n. 2, p. 114-134.
WANG, C. e FU, B., A study on the efficiency of allocation and its influencing factors on innovation and entrepreneurship education resources in Chinese universities under the five-in-one model, The International Journal of Management Education, 2023, v. 21, n.1, 100755
ALWAZAE, M.; KJELLIN, H.; PERJONS, E., A synthesized classification system for best practices. Vine, 2014, v. 44, n. 2, p. 249–266.
AMIN, M.; KHAIRUZZAMAN WAN ISMAIL, W.; ZALEHA ABDUL RASID, S.; DAVERSON ANDREW SELEMANI, R., The impact of human resource management practices on performance: Evidence from a Public University, The TQM Journal, 2014, v.26, n.2, p.125-142.
BALL, J. e LAMBERTON, C., Rising Every Time They Fall: the Importance and Determinants of Consumer Resilience", in NA - Advances in Consumer Research, 2015, Volume 43, eds. Kristin Diehl, Carolyn Yoon, and, Duluth, MN : Association for Consumer Research, p.191-196.
BENINGER, S.; FRANCIS, J. N.P., Resources for business resilience in a COVID-19 world: A community-centric approach, Business Horizons, Elsevier, 2022, v. 65, n. 2. p. 227-238.
BLESSING, O.; JIMOH, R. ACHUENU, E., Assessment of building maintenance management practices of higher education institutions in Niger State – Nigeria, Journal of Design and Built Environment, 2015, v.15, n.2, p. 1-14,
BLOOM, N.; GENAKOS, C.; SADUN, R.; VAN REENEN, J., Management practices across firms and countries. The Academy of Management Perspectives, 2012, v.26, n.1, p.12–33.
BONß, W., The Notion of Resilience: Trajectories and Social Science Perspective. In: Maurer, A. (eds) New Perspectives on Resilience in Socio-Economic Spheres. Springer VS, Wiesbaden, 2016.
BRAD ALLENBY, B.; FINK, J.H., Toward Inherently Secure and Resilient Societies, September 2005, Science v.309,, n.5737,1034-6.
CHAFFEE, E. Three models of strategy. Academy of Management Review, 1985, v. 10, n. 1, p. 89-98.
CHIVA, R.; ALEGRE, J.; LAPIEDRA, R. Measuring organisational learning capability among the workforce. International Journal of Manpower, 2007. v. 28, n. 3/4, p. 224–242.
CYNTHIA LENGNICK-HALL, A.; BECK, T.E.; MARK LENGNICK-HALL, L., Developing a capacity for organizational resilience through strategic human resource management, Human Resource Management Review, 2011, v. 21, n. 3, p. 243-255
DO, H.; BUDHWAR, P.; SHIPTON, H.; NGUYEN, H-D.; NGUYEN, B., Building organizational resilience, innovation through resource-based management initiatives, organizational learning and environmental dynamism, Journal of Business Research, 2022, v. 141, p.808-821
DORMADY, N.C.; ROSE, A.; ROA-HENRIQUEZ, A.; MORIN, C.B. 2022, The cost-effectiveness of economic resilience, International Journal of Production Economics, 2022, v. 244, 108371
FELDMAN, M., GUERRERO, M., SIEGEL, D., LOCKETT, A., TERJESEN, S., AMP Call for Special Issue Papers: Assessing the Impact of University Innovation and Entrepreneurial Ecosystems, Academy of Management, 2023, disponível em: https://aom.org/events/event-detail/2023/01/15/higher-logic-calendar/amp-call-for-papers-for-special-issue.
FOSTER, D., JONKER, J. (2006). Stakeholder Engagement in and Beyond the Organization. In: Jonker, J., de Witte, M. (eds) The Challenge of Organizing and Implementing Corporate Social Responsibility. Palgrave Macmillan, London., 2006,
GIBBONS, J.D.; CHAKRABORTI, S., Nonparametric Statistical Inference. 5th Edition, CRC Press, Boca Raton., 2011.
GINIUNIENE, J.; JURKSIENE, L., Dynamic Capabilities, Innovation and Organizational Learning: Interrelations and Impact on Firm Performance, Procedia - Social and Behavioral Sciences, 2015, v.213, n.1, p.985-991.
GOMES, G.; WOJAHN, R. M. Organizational learning capability, innovation and performance: study in small and medium-sized enterprises (SMES). Revista de Administração, 2017. v. 52, n. 2, p. 163–175.
GUERRERO, M., URBANO, D., FAYOLLE, A., KLOFSTEN, M., MIAN, S., Entrepreneurial universities: emerging models in the new social and economic landscape. Small Business Economics, 2016, v.7, n.3, p. 551-563.
HANSON, P.; VOSS, C., Benchmarking Best Practice in European Manufacturing Sites. Business Process Management Journal, 1995. v. 1, n. 1, p. 60–74.
HARVEY, J.F.; BRESMAN; H.; EDMONDSON, A.C.; PISANO, G., A Strategic View of Team Learning in Organizations. Academy of Management Annals, 2022, v.16, n. 2.
HUSELID, M.A., The impact of human resource management practices on turnover, productivity, and corporate financial performance, Academy of Management Journal, 1995, v.38, n.3, p. 635-672.
HUSSEIN, N.; OMAR, S.; Noordin, F.; SHAK, N.A. Learning Organization Culture, Organizational Performance and Organizational Innovativeness in a Public Institution of Higher Education in Malaysia: A Preliminary Study. Procedia Economics and Finance, 2016. v. 37, n. 16, p. 512–519.
KARAHAN, M.; METE, M., Examination of Total Quality Management Practices in Higher Education in the Context of Quality Sufficiency, Procedia - Social and Behavioral Sciences, 2014, v.109, n.8, p.1292-1297
KOK, S.; MCDONALD, C., Underpinning excellence in higher education – an investigation into the leadership, governance and management behaviours of high-performing academic departments, Education, Studies in Higher Education, 2017, v. 42, p. 210-231.
KOTEY, B. Goals, management practices, and performance of family SMEs. International Journal of Entrepreneurial Behaviour & Research, 2005. v. 11, n. 1, p. 3–24.
LAUGEN, B. T., ACUR, N., BOER, H., JAN FRICK, J., Best manufacturing practices: What do the best-performing companies do?, International Journal of Operations & Production Management, 2005, v.25, n.2, p.131-150.
LINNENLUECKE, M. K. Resilience in Business and Management Research: A Review of Influential Publications and a Research Agenda, International Journal of Management Reviews, 2017, v.19, n.1, p.4-30.
LIU, Y. E YIN, J., 2020 Stakeholder Relationships and Organizational Resilience, Management and Organization Review, Published online by Cambridge University Press: 02 October 2020, v.16 ,n. 5 , p. 986 – 990.
LUKE C. NG, 2011 Best management practices, Journal of Management Development, 2011, v.30, n.1, p.93-105.
MARTÍNEZ-GARCÍA, I.; PADILLA-CARMONA, M.T.; ALASTOR, E., "Understanding governance at university: from management to leadership", Journal of Applied Research in Higher Education, 2019, v. 11, n. 3, p. 466-480.
MILAKOVIĆ, I.K. Purchase experience during the COVID-19 pandemic and social cognitive theory: The relevance of consumer vulnerability, resilience, and adaptability for purchase satisfaction and repurchase, International Journal Consumer Studies, 2021, v.45, n. 6, p.1425-1442.
MOGAJI, E.; JAIN, V.; MARINGE, F.; HINSON, R.E.; DEIGH, L.Managing higher education in developing countries, special issue title Managing Higher Education in developing countries, International Journal of Educational Management, 2023, Disponível em:
MORETTI, E., ‘Estimating the Social Return to Higher Education: Evidence from Longitudinal and Repeated Cross-sectional Data’, Journal of Econometrics, 2004a, v.121, n.1, p.175–212.
OLIVEIRA, S. R. M.; CAZARINI, E. W. Knowledge management methodology for planning distance education. International Journal of Management in Education, 2013, v.7, n. 1/2, p.71-102.
OLIVEIRA, S. R. M.; CAZARINI, E. W., Modelling for the build-up of intellectual capital in public private partnerships based knowledge management. International Journal of Learning and Intellectual Capital, 2011, v.8, n.4, p.378-398.
OLIVEIRA, S.R.M., MACHADO, B.R.F., CAZARINI, E.W., Até que ponto a inovação melhora os resultados das instituições de ensino superior no Brasil?, Humanidades & Inovação, 2021, v. 8 n. 54.
PUCHKOVA, A.; LE ROMANCER, J.; McFARLANE, D. (2016), Balancing Balancing Pull and Push Strategies within the Production System. International Federation of Automatic Control., 2016, v.49-2, p.66-71.
ROSE, A., Defining and measuring economic resilience to disasters", Disaster Prevention and Management, 2004, v. 13, n. 4, p. 307-314.
SAHLER, O.J.Z.; CARR, J.E.A in Developmental-Behavioral Pediatrics (Fourth Edition), 2009
SCHIUMA, G.; CARLUCCI, D., Managing Strategic Partnerships with Universities in Innovation Ecosystems: A Research Agenda, Journal of Open Innovation: Technology, Market, and Complexity, 2018.
SHEILA, N. A.; ZHU, C.; KINTU, M.J.; KATAIKE, J. Assessing higher education institutional stakeholders' perceptions and needs for community engagement: An empirical evidence from Uganda, Heliyon, 2021, v.7, n. 4, e06612.
SIEGEL, D. ; WALDMAN, D.; LINK, A., Assessing the impact of organizational practices on the relative productivity of university technology transfer offices: an exploratory study, Research Policy, 2003, v. 32, n.1, p. 27-48
SIMONA-VALERIA, T., ALEXA, I.V., SARPE, D.A., Identifying the Risk in Higher Education Institutions, Procedia Economics and Finance, 2014, v.15, p.342-349.
SUTANTO, E. M., The Influence of Organizational Learning Capability and Organizational Creativity on Organizational Innovation of Universities in East Java, Indonesia. Asia Pacific Management Review, 2017, v.22, p.128-135.
SZULANSKI, G. Exploring internal stickiness: Impediments to the transfer of best practice within the firm. Strategic Management Journal, 1996. v. 17, n. S2, p. 27–43.
TAVAKOL M, DENNICK R. Making sense of Cronbach's alpha. Int J Med Educ., 2011 Jun 27; 2:53-55.
TUCKER, A. L.; NEMBHARD, I. M.; EDMONDSON, A. C., Implementing New Practices: An Empirical Study of Organizational Learning in Hospital Intensive Care Units. Management Science, 2007. v. 53, n. 6, p. 894–907.
VIVARES-VERGARA, J.A., SARACHE-CASTRO, W.A. AND NARANJO-VALENCIA, J.C., Impact of human resource management on performance in competitive priorities, International Journal of Operations & Production Management, 2016, v. 36, n. 2, p. 114-134.
WANG, C. e FU, B., A study on the efficiency of allocation and its influencing factors on innovation and entrepreneurship education resources in Chinese universities under the five-in-one model, The International Journal of Management Education, 2023, v. 21, n.1, 100755
Publicado
2023-01-31
Seção
FLUXO CONTÍNUO - Artigos
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