INVESTIGATE THE EFFECT OF ELECTRONIC PAYMENT SYSTEM COMPONENTS ON PERCEPTUAL USEFULNESS BY USING STRUCTURAL EQUATION MODELING (SEM)

  • Javad Hajivalili Islamic Azad University
  • Navid Nezafati Shahid Beheshti University

Resumo

The objective of this research was, investigating the effect of electronic payment system components on Perceptual Usefulness by using Structural Equation Modeling (SEM). The method of this study is cross-sectional that is done as field research. The statistical population are the customers of the Bank of the city, in which 384 people were selected randomly as sample. The researcher made questionnaire with 30 items was used for data gathering. Validity of the questionnaire was confirmed by specialist professors and its reliability was confirmed by Cronbach's alpha. Structural Equation Modeling (SEM) using LISREL software were used for data analysis. Results indicated that, the components of electronic payment system have impact on perceptual usefulness of City Bank from the view of customers.

Biografia do Autor

Javad Hajivalili, Islamic Azad University

Department of Information Technology Management, E-Campus, Islamic Azad University, Tehran, Iran

Navid Nezafati, Shahid Beheshti University

Department of Information Technology Management, Faculty of Management and Accounting, Shahid Beheshti University, Tehran, Iran

Publicado
2018-02-16
Edição
v. 5 n. 2 (2018)
Seção
Artigos

A submissão de originais para este periódico implica na transferência, pelos autores, dos direitos de publicação impressa e digital. Os direitos autorais para os artigos publicados são do autor, com direitos do periódico sobre a primeira publicação. Os autores somente poderão utilizar os mesmos resultados em outras publicações indicando claramente este periódico como o meio da publicação original. Em virtude de sermos um periódico de acesso aberto, permite-se o uso gratuito dos artigos em aplicações educacionais, científicas, não comerciais, desde que citada a fonte (por favor, veja a Licença Creative Commons no rodapé desta página).